[Solved] Password Reset Not Working

[dhebel]

Hello,

I had my original cPanel password saved on my home computer.

But, when I tried to login from work, I could not login (this is surprising, since I thought I knew my password).

 

To solve this, I tried to reset my password.

• I used the cPanel password reset function,
  
• I recieved the confirmation email,
  
• I copied and pasted the code
  
• I recieved the new "password"
  
• BUT the new password did not work with my username.
  

I tried the above three times, and each time the new password would not work.

Now, when I tried to do the same again, it didn't even send me an email.

I am a little bit lost as to what I can do.

 

User name: dhebel

Server: johnny

 

-Thank you for reviewing this

[dhebel]

I asked it to resend the confirmation email and it did.

Then I put in the new confirmation code and this time I got a password that worked.

Everything is all set.