Mustand Posted September 1, 2013 Share Posted September 1, 2013 Another question:how could I make sure that my website wasn't hijacked or hacked, or ...? When I try to access to my website by inserting the web address it is showing a blank white page with no source code for a week by now. The server (Johnny) is up, as well as the other subpages seem to work, except the index.html. It does show the favicon, but the web address instead of the title appears on the other hand. When I try to do the same with the website's IP address, it says "heliohost account queued", although I have been using it for 8 months. Quote Link to comment Share on other sites More sharing options...
Ice IT Support Posted September 2, 2013 Share Posted September 2, 2013 The best thing to do is immediately change your password. Then load any backups of your index.html file. Quote Link to comment Share on other sites More sharing options...
Mustand Posted September 2, 2013 Author Share Posted September 2, 2013 Hmm.. the index.html page still doesn't show up. Can it be a problem between the domain name and HelioHost? Quote Link to comment Share on other sites More sharing options...
Ice IT Support Posted September 3, 2013 Share Posted September 3, 2013 (edited) Visiting REMOVED or REMOVED returns a blank page, but visiting REMOVED or REMOVED loads fine. Make sure that index.html is the only file with that name in that directory. Remember, Unix systems are case-sensitive. Also try deleting your .htaccess file. Edited September 3, 2013 by byron Quote Link to comment Share on other sites More sharing options...
Mustand Posted September 3, 2013 Author Share Posted September 3, 2013 It works now after I changed index.css' name to indexcss.css and index.js' name to indexjs.js. I should have come to this by myself.Could you remove the web addresses from your post, or delete the thread, so that the search engines won't find these? Thank you for your support! Quote Link to comment Share on other sites More sharing options...
Byron Posted September 3, 2013 Share Posted September 3, 2013 Okay it's been edited. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.