Mustand Posted September 1, 2013 Posted September 1, 2013 Another question:how could I make sure that my website wasn't hijacked or hacked, or ...? When I try to access to my website by inserting the web address it is showing a blank white page with no source code for a week by now. The server (Johnny) is up, as well as the other subpages seem to work, except the index.html. It does show the favicon, but the web address instead of the title appears on the other hand. When I try to do the same with the website's IP address, it says "heliohost account queued", although I have been using it for 8 months.
Ice IT Support Posted September 2, 2013 Posted September 2, 2013 The best thing to do is immediately change your password. Then load any backups of your index.html file.
Mustand Posted September 2, 2013 Author Posted September 2, 2013 Hmm.. the index.html page still doesn't show up. Can it be a problem between the domain name and HelioHost?
Ice IT Support Posted September 3, 2013 Posted September 3, 2013 (edited) Visiting REMOVED or REMOVED returns a blank page, but visiting REMOVED or REMOVED loads fine. Make sure that index.html is the only file with that name in that directory. Remember, Unix systems are case-sensitive. Also try deleting your .htaccess file. Edited September 3, 2013 by byron
Mustand Posted September 3, 2013 Author Posted September 3, 2013 It works now after I changed index.css' name to indexcss.css and index.js' name to indexjs.js. I should have come to this by myself.Could you remove the web addresses from your post, or delete the thread, so that the search engines won't find these? Thank you for your support!
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