[Answered] Ssl Not Working?

[kerbalexchange]

Hello,

 

I have applied my SSL certificate, ca bundle, etc in CPanel and I am receiving an error saying that my website is not reachable.. Here is the firefox window:

 

While trying to go to https://kerbalexchange.com (I think my SSL cert didn't get created with a wildcard)

An error occurred during a connection to kerbalexchange.com.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

 

I was under the impression that after an IP purchase, this would work. I have done so, although I have not received any indication of a dedicated IP, is this a completely separate schedule? I see that PayPal has charged my account and I have a receipt.

 

domain: kerbalexchange.com

hh_user: kerbalex

 

Thank you

[Ice IT Support]

You need to post in Customer Service with the PayPal transaction ID, telling us which account to assign the dedicated IP to.