Guest lukaszptak Posted August 22, 2013 Share Posted August 22, 2013 Like Harry987 from this topic: http://www.helionet.org/index/topic/16755-answered-move-to-stevie/. I want to change my server from Johnny to Stevie. I want to my data bases and files from disk on the new server. My username is lukpta and my domain is lukaszptak.uni.me, my server was on Johnny and now I want to move to Stevie. I really want to move from Johnny to stevie for stability. I hope that you can help me. Yours sincerely,Łukasz Ptak. Quote Link to comment Share on other sites More sharing options...
Harry987 Posted August 22, 2013 Share Posted August 22, 2013 Follow this: http://wiki.helionet.org/Moving_your_account Quote Link to comment Share on other sites More sharing options...
Guest lukaszptak Posted August 22, 2013 Share Posted August 22, 2013 Thanks for link It will be great if Johnny take me a few minutes to work to copy my files It's because of this I write here. I had hope to support transfer my account. I couldn't transfer my account. When I try to delete my actual account I get a reply from HelioHost: "You did not enter the correct password. Please click the back button and try again". I'm certain that my password is correct.Support, please transfer my account from Johnny to Steve because I can't do it. Quote Link to comment Share on other sites More sharing options...
Ice IT Support Posted August 22, 2013 Share Posted August 22, 2013 If you have all the backups you need, I can delete your Johnny account for you. Quote Link to comment Share on other sites More sharing options...
Guest lukaszptak Posted August 23, 2013 Share Posted August 23, 2013 Yes, please. I have all data backup. Quote Link to comment Share on other sites More sharing options...
Ice IT Support Posted August 23, 2013 Share Posted August 23, 2013 Your account has been deleted. You may now create your account on Stevie. Quote Link to comment Share on other sites More sharing options...
Guest lukaszptak Posted August 23, 2013 Share Posted August 23, 2013 Thank you very much Ice Quote Link to comment Share on other sites More sharing options...
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