[Solved] Sending Mail Issues With Mac Mail Client And Webmail

[fimweb2]

Using the suggested settings I am still unable to send emails from my Mac Mail client. The main issue appears to be related to the outgoing mail server (smtp) settings. I am also having issues sending emails to Mail.com addresses from the webmail. I always get a delivery failure to my personal email account. Any help is appreciated. Thanks

[Ice IT Support]

Try this

 

Email address: email@domain.tld

Incoming server username: email@domain.tld

Incoming server: stevie.heliohost.org

Incoming server protocol: IMAPS (SSL)

Incoming server port: 993

Incoming authentication type: Password

 

Outgoing server username: email@domain.tld

Outgoing server: stevie.heliohost.org

Outgoing server protocol: SMTPS (SSL)

Outgoing server port: 465

Outgoing authentication type: Password

 

*change hostname to johnny.heliohost.org for Johnny accounts

[fimweb2]

Thanks ICE IT,

 

Fixing the outgoing port to 465 seem to have helped though I still can't send mail to some of my personal email addresses. I always get a delivery failure when trying to send to @email.com and mail.com addresses. Are these blocked? I can receive from them but not send to them.

[Ice IT Support]

To the extent of my knowledge, HelioHost does not block mail from being sent to some domains. Please post the delivery error email that you receive.

[fimweb2]

Now not working mail client or webmail.

 

Receive the following error:

 

Message not sent. Server replied:

 

Requested action aborted: error in processing

451 Temporary local problem - please try later

[Ice IT Support]

What is your domain, cPanel username, and server?

[fimweb2]

domain: foreverinmemory.co.uk

cPanel username: fimweb

server: stevie ssl

[fimweb2]

Deleted the account and created a new one. Thanks for trying