[Solved] Password Reset Error

[djlowry]

Firstly, I'd like to say I'm sorry. This is my fault, not at all HelioNet.

 

I've just started an account (username = djlowry, domain=davidlowryduda.tk, server=stevie) and I'm looking forward to the service. Somehow, I managed to get my password confused when I was logging in to my cPanel, so it offered to reset my password. I clicked it, it worked, I reset my password, looked around briefly, and then ate a wonderful lunch while dreaming of how awesome I'll be at django one day.

 

I come back, the password I thought I'd typed didn't work (I wrote it down, a bit confused), so I hit myself in the forehead and reset my password again. This time, since I was impatient, I copied the confirmation code over and used that. Except, as it turns out, I left out the last character. Whoops! It said it would resend me an email, sure. I didn't read the new email, thinking it would be the same confirmation code. Whoops! It wasn't. Ok, so now my self-image is dropping a little, but I'll still be absolutely amazing at django one day.

 

So I hit the resend-yet-another-email button... but nothing comes. I wait five minutes. So I hit it again. Hoping the links from the old emails might work, I click on them. In short, I've become convinced there is a reasonable limit on how many times you can reset your password, and I've hit it.

 

I feel tremendously foolish.

 

This brings me to my pair of questions:

 

1. What can I do about this?

2. What is the reset-password limit and how long does it take for it to reset?

 

Thank you, I appreciate the effort you put into this place.

[Byron]

I can reset your password and send it to the email address you signed up with. Would you like me to do this?

[djlowry]

Yes please, that would be very nice.

 

Do you know anything about a limit?

[Byron]

Okay I've emailed you your new password. Be sure to change it once you login to cPanel.

 

I really can't say if there's a limit or not.