elmyra Posted August 12, 2013 Posted August 12, 2013 My account was suspended after I didn't log into it after one month. My account has been active for at least three years, if not longer. Is there any way to get it active again? My account is on Stevie, and my email address is correctly listed. Thank you!
Tjoene Posted August 12, 2013 Posted August 12, 2013 Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
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