frames Posted July 26, 2013 Share Posted July 26, 2013 Heliohost Username - framesServer - johnnyHeliohost main domain - frames.heliohost.org Hello,I am new subscriber and I have created my account before more than 3 days.I cannot login to cPanel with chosen password at all even that initial screen appeared in URL “http://frames.heliohost.org”.Message that appears in login cPanel screen is “Login is invalid”. That’s why yesterday I tried to reset my password.However I don’t received email with new password up to this moment. Please help me to login in cPanel. Link to comment Share on other sites More sharing options...
Ice IT Support Posted July 26, 2013 Share Posted July 26, 2013 Your site is showing an empty directory listing, so your account is not queued. I have manually reset your password. A message has been sent to the email address registered with this account. Link to comment Share on other sites More sharing options...
frames Posted July 26, 2013 Author Share Posted July 26, 2013 I still waiting for the sent message to my email address. May be something wrong with my email? May you provide me with your email address and I will send blank mail from my email to ensure the communication? Link to comment Share on other sites More sharing options...
Ice IT Support Posted July 26, 2013 Share Posted July 26, 2013 Sure. iceitsup@heliohost.org Link to comment Share on other sites More sharing options...
frames Posted July 26, 2013 Author Share Posted July 26, 2013 I sent email to quoted address. Link to comment Share on other sites More sharing options...
Ice IT Support Posted July 27, 2013 Share Posted July 27, 2013 Received; replied. Link to comment Share on other sites More sharing options...
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