danny4zerosd Posted July 25, 2013 Share Posted July 25, 2013 I have a website on server stevie (danielvaldes.tk) and my cPanel username is danny4zd. but I can't remember my password or my email to reset it can you help please. I think the email I used is danielvaldes@myself.com but I'm not sure since for some reason it won't get any messages that I send to it. PLEASE HELP ME RESET MY PASSWORD. I still have access to my site to prove who I say I am since I hit save password on dreamweaver. please help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
Ice IT Support Posted July 25, 2013 Share Posted July 25, 2013 Your last successful login to cPanel was four days ago. Have you forgotten your password since then? Or did you use the renew script? Link to comment Share on other sites More sharing options...
danny4zerosd Posted July 25, 2013 Author Share Posted July 25, 2013 Your last successful login to cPanel was four days ago. Have you forgotten your password since then? Or did you use the renew script? Yes, I used a renew script to get my website back up and running since I hadn't login into cPanel in a month. But when I wanted to login I forgot what the password was. Link to comment Share on other sites More sharing options...
Byron Posted July 25, 2013 Share Posted July 25, 2013 Okay I've emailed you your new password to that email address you posted which is the address you signed up with. Make sure to check your junk. Link to comment Share on other sites More sharing options...
Byron Posted July 25, 2013 Share Posted July 25, 2013 Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. Link to comment Share on other sites More sharing options...
danny4zerosd Posted July 26, 2013 Author Share Posted July 26, 2013 I haven't been getting anything for some reason my email address isn't getting any emails and I don't know why. So I didn't get the new password. Can you help me? A setting or something that I might have done, I don't know what I did that my email isn't receiving any emails at all. Link to comment Share on other sites More sharing options...
Ice IT Support Posted July 26, 2013 Share Posted July 26, 2013 You'll need to contact your email provider for help on that issue. Link to comment Share on other sites More sharing options...
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