chee5301 Posted July 18, 2013 Posted July 18, 2013 Hello, I have a big problem ... How can I do, if I accidentally deleted my root folder "ALL" the default and important files ... Because the wrong ftp command ... (These days just complete the application domain, uploaded a few test files, I made a mistake) Can someone help this fool ...? Thank you! -------------------info-------------------Server : johnny Username : chee5301 Main Domain : yjh.heliohost.org------------------------------------------
Ice IT Support Posted July 18, 2013 Posted July 18, 2013 Just re-create your public_html folder manually. The other folders should re-create themselves. You may or may not loose any emails, I don't remember. If you have issues or would prefer to "reset" your account, our only method to do that currently is to delete your account using http://helihohost.org/home/support/scripts/delete and re-create it.
chee5301 Posted July 18, 2013 Author Posted July 18, 2013 Just re-create your public_html folder manually. The other folders should re-create themselves. You may or may not loose any emails, I don't remember. If you have issues or would prefer to "reset" your account, our only method to do that currently is to delete your account using http://helihohost.org/home/support/scripts/delete and re-create it. Thank you, I have tried to re-create the basic public folder, but when I set the domain option in cpanel, sometimes throws an error like: File open for / home/chee5301/etc/yjh.heliohost.org / (some text) failed with error No such file or directory. So I should use another method to reset my account, thank you for your answer!(I hope can use the same account name... ) ps. "helihohost" should be "heliohost" Thanks again!
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