lujitao Posted July 15, 2013 Posted July 15, 2013 a. your HelioHost username:lujitaob. the server your account is on:steviec. your HelioHost main domain:dianlujitao.com ATTENTION!there is nothing wrong with my main domain.www.dianlujitao.com & dianlujitao.com are right but my 3 subdomains:nocdn.dianlujitao.com&gq.dianlujitao.com&minigq.dianlujitao.com,when i logged in them,i was directed to page HelioHost Account Queued i cleared my browser cache many times and i even used a online proxy,and i was always directed to the queued page.....i need help
Ice IT Support Posted July 15, 2013 Posted July 15, 2013 Please wait at least 24-48 hours from domain creation for the queued page to go away. The queue process applies to all domains (main domain, subdomains, addon domains, and parked domains), and not just at initial account setup.
lujitao Posted July 15, 2013 Author Posted July 15, 2013 Please wait at least 24-48 hours from domain creation for the queued page to go away. The queue process applies to all domains (main domain, subdomains, addon domains, and parked domains), and not just at initial account setup. but i've waited for more than 24 hours,and my main domain has no problem...
Ice IT Support Posted July 15, 2013 Posted July 15, 2013 The process sometimes can take a bit longer due to high server load. Give it another day or so. If the problem persists, an admin will look into the case.
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