rdm_brla Posted June 20, 2013 Posted June 20, 2013 If it's still possible, I'd like to now un-suspend this HelioHost account: RdmRSJohnnyRDMRedStick.heliohost.org and instead suspend this HelioHost account: ASwengerStevieArdyMSwenger.heliohost.org Thanks!!HelioNet user "rdm_brla"
Ice IT Support Posted June 20, 2013 Posted June 20, 2013 That username and/or domain is not located on our system. Most likely it was deleted due to inactivity. Feel free to create a new account and restore any backup data you may have, because Heliohost does not keep any backups of your data once your account has been deleted. We apologize for the inconvenience, but we have to automatically delete inactive accounts to make room for users who are still active otherwise our servers would soon be overloaded. To prevent this from happening again in the future don't forget to log into your account at least once every 30 days.
Recommended Posts