[Solved] Suspended: Ccwu

[ccwu]

Hello,

 

My account has been suspended.

I have no idea what's happen.

Can you tell me what's wrong and help me to reactivate my account? Thank you very much!

 

The following is the information of my account:

 

User:ccwu

Server stevie

Main domain: ccwu.heliohost.org

 

ps.

I used DNS redirection before and now I suspend it.

If the DNS redirection is the cause of the problem. Please let me know. Thank you very much.

 

Jean

[Ice IT Support]

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days.

 

If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

[ccwu]

Thank you very much. I successfully reactivated my account.

 

But I remembered that I occasionally logged into my account to prevent my account to be suspended.

Actually I even posted an article on 23, May.

So, it is no reason that my account was suspended for inactivity.

Should I need to log into my account though the homepage of heliohost to prevent my account to be suspended?

 

Jean

[Sove]

What URL have you been using to login?