david_vdv Posted June 3, 2013 Posted June 3, 2013 a. your HelioHost username: david_vdvb. the server your account is on : Steviec. your HelioHost main domain: d4d.heliohost.org I'm very surprised to see that my account was suspended, I only installed chameleon and added some dummy content. There were no active users as far as I know. Could I get more details on the system resources it was taking up? Like logs or something? Many thanks, David.
Tjoene Posted June 3, 2013 Posted June 3, 2013 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. Also, your username is davidvdv.
david_vdv Posted June 4, 2013 Author Posted June 4, 2013 Thanks a lot!I'm still puzzled at how I could have caused high server load, I don't have any cron jobs running, no active users besides me... Anyway, I'll keep an eye on things and the chamilo install will be moved to payed hosting soon. Thanks again.
Tjoene Posted June 4, 2013 Posted June 4, 2013 Perhaps you can ask in the Custom Service section if you may know what causes the high load.So an admin can reply to it. I can't tell you, because I don't have access to that information.
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