ErickE Posted April 28, 2013 Share Posted April 28, 2013 User: erick14Server: StevieDomain: erick14.com User: drive14Server: StevieDomain: cloud.erick14.com User: leoz14Server: StevieDomain: leo.erick14.com Hi, my accounts was suspended and I do not know why, can someone tell me why?Sorry for my bad english, i'm brazilian 1 Link to comment Share on other sites More sharing options...
Shinryuu Posted April 28, 2013 Share Posted April 28, 2013 This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org 1 Link to comment Share on other sites More sharing options...
ErickE Posted April 28, 2013 Author Share Posted April 28, 2013 erick14: unsuspenddrive14: backupleoz14: it is not mine, my friend who uses it but this in my domain Link to comment Share on other sites More sharing options...
Shinryuu Posted April 28, 2013 Share Posted April 28, 2013 The account drive14 has been temporarily unsuspended, reply when you finish backing it up. Link to comment Share on other sites More sharing options...
ErickE Posted April 28, 2013 Author Share Posted April 28, 2013 The account drive14 has been temporarily unsuspended, reply when you finish backing it up. already finished the backup Link to comment Share on other sites More sharing options...
Shinryuu Posted April 28, 2013 Share Posted April 28, 2013 The account drive14 has been suspended again and erick14 has been unsuspended. Link to comment Share on other sites More sharing options...
ErickE Posted April 28, 2013 Author Share Posted April 28, 2013 The account drive14 has been suspended again and erick14 has been unsuspended. And the account leoz14? Link to comment Share on other sites More sharing options...
Shinryuu Posted April 28, 2013 Share Posted April 28, 2013 If your friend wants a backup of the account he can get it and create a new account, but only one of these three can be unsuspended. Link to comment Share on other sites More sharing options...
ErickE Posted April 29, 2013 Author Share Posted April 29, 2013 If your friend wants a backup of the account he can get it and create a new account, but only one of these three can be unsuspended. He can change the domain name of his account? if not he is make a backup of the accont Tomorrow. Link to comment Share on other sites More sharing options...
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