[Solved] Cannot Access Cpanel Or Ftp

[aulc1344]

Hello,

 

I am trying to update my site via FTP and I keep getting timeout messages, I also cannot access my cpanel but stevie does not show as being down. Is this something wrong on my end or is stevie not responding?

 

EDIT: I read another post on the subject and did not know that ip's got blacklisted for too many connections. Is there anyway my ip can be whitelisted? I apologize for not knowing this sooner.

Thank you.

 

-Jon