eulino Posted April 16, 2013 Share Posted April 16, 2013 Hello, a. username: eulinob. server: Johnnyc. eulino.tk I followed the instructions that I received by e-mail. I filled the form http://www.heliohost.org/home/support/scripts/renew with my username, but my account was not reactivated. So I tried to reset my password, but with no sucess. I need help to reactivet my account and reset my password. Thanks! Link to comment Share on other sites More sharing options...
Shinryuu Posted April 16, 2013 Share Posted April 16, 2013 Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. High load tends to break scripts, the script executes enough to mark an account as active but doesn't finish the job, in some cases it unsuspends an account and keeps databases in a half-suspended state. Sorry for the inconvenience. -- Please spare a few minutes to take our brief survey:http://feedback.heliohost.org/Your participation in this survey is greatly appreciated. Link to comment Share on other sites More sharing options...
eulino Posted April 16, 2013 Author Share Posted April 16, 2013 Shinryuu, tank you very much. Today I managed to access my account. Link to comment Share on other sites More sharing options...
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