tberry11 Posted April 15, 2013 Posted April 15, 2013 Hello Operator, I got to know my account has currently been suspended.... Blow are my details:- Username: Tberry11Domain: freebies.heliohost.orgControl Panel URL: http://freebies.heliohost.org/cpanel Please help return my account. Thank You
Tjoene Posted April 15, 2013 Posted April 15, 2013 This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org
tberry11 Posted April 15, 2013 Author Posted April 15, 2013 Hello, I'm sorry but I have not violated any command....I was reading the posted topic but i wasn't the person who posted "suspended:tberry" My account was affected 3days ago Username: Tberry11Domain: freebies.heliohost.orgControl Panel URL: http://freebies.heliohost.org/cpanel I need the account back so do help moderator
Sove Posted April 16, 2013 Posted April 16, 2013 You missed the point. Your account is suspended because you have multiple accounts, not because maybe someone else posted a "Suspended:Tberry" topic.
tberry11 Posted April 16, 2013 Author Posted April 16, 2013 Hello operator, I do not operate multiple accounts just this one...I will try to delete anything that might be disturbing the server... Thank You
Tjoene Posted April 16, 2013 Posted April 16, 2013 Your account has been unsuspended. If you still see the suspended page then you should try clearing your browsers cache.
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