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Posted

Hi,

When i login with my username I get "The login is invalid" error, I've cleared cache & cookies on my pc, tried to reset my password as well, but i did'nt get an email, i did checked my email in cpanel the last time when i logged in

 

a. your HelioHost username: simsim

b. the server your account is on: johnny

c. your HelioHost main domain: algbyz.tk

Posted

That account is not suspended and was last accessed on the 22nd. You may have brute-force protection so please stop trying to login for a while, if after that you still fail to login try to reset your password, and if that fails let us know.

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Posted (edited)

was last accessed on the 22nd. { this was when i did checked my email in cpanel .}

You may have brute-force protection :unsure:/&--#62;

so please stop trying to login for a while, {was on 23rd, & today} but if that sloves the issue I'll try after 2 days.

if after that you still fail to login try to reset your password, {i did'nt get an email } &--#60;_&--#60;/&--#62;

 

Hi... I did try it again, it's working fine thnks for ur support. :)

Edited by algby
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