luizmax Posted March 10, 2013 Posted March 10, 2013 Username: luizinhoServer: JohnnyDomain: luizfilho.heliohost.org Hi,Yesterday I was using my email account to receive a batch of only 10 e-mail with links to download, and stopped working. Soon after I realized that my account was suspended, as well as other accounts that I am the webmaster, although I only administrator. Anyway, all accounts were Suspended. They are:a. pwma2012> Stevie> 'pwma.com.br' (my / staff)b. lanc> Stevie> lanc.heliohost.org (Adm)c. luizmax8 >> Stevie> luizmax.heliohost.org (Adm)d. luizinho> Johnny> luizfilho.heliohost.org (Adm) Only the account 'a' has active traffic on the Internet, for now.Take this opportunity to ask for the release for use and reactived of the accounts: 'b', 'c' and 'd'. Please can you help me and reactivate my accounts? Sincerely,Luiz Max
Shinryuu Posted March 10, 2013 Posted March 10, 2013 Before we go further, luizfsj is also you right? Any others? 1
Shinryuu Posted March 10, 2013 Posted March 10, 2013 As our policy states, users are limited to one account, unless they provide us with a valid reason to have two accounts and ask permission. Let us know which of your accounts you'd like to keep and whether you want a backup of the others. 1
luizmax Posted March 10, 2013 Author Posted March 10, 2013 Thank you for the reply... The reason I have others accounts is that one is personal to host my site, others is to advise clients (3) who can not manage their files or do not have time.A few years ago I have HELIOHOST account, and I liked a lot, not only because it is free, but mostly for support, applications and SERIOUSNESS HELIOHOST team that provides its users.I do free advertising for HELIOHOST by such my admiration and joy to be part of this team. However, I do not divulge this tool at random, for anyone.In just over 2 years account on HELIOHOST I invited 4 people, and it is not much. These people / co-users are identified and managed by me, reason why I created other accounts. Hoping to hear from you, a positive response to my request to keep my accounts. Best Regards,L.Max Continue... However, if my reason is not enough for you to keep my bills I know understand, considering you mentioned heliohost policy states, OkBut ... Being user heliohost is addictive and is very good!!!!I have created more than one account, yes, but not exactly for me, though I like to have many accounts... Regards
luizmax Posted March 10, 2013 Author Posted March 10, 2013 Well, if you can not maintain at least 2 accounts, I prefer 'luizfilho' and I want safe backup from all other accounts. Thank you! Username: luizinhoServer: JohnnyDomain: luizfilho.heliohost.org
Shinryuu Posted March 10, 2013 Posted March 10, 2013 The account luizinho has been unsuspended. Backups will be emailed to the address you used to register each account. EDIT: links to your backups have been sent, however one bounced back. 1
luizmax Posted March 10, 2013 Author Posted March 10, 2013 Dear Shinryuu, thank you very much! I can not find the backup of accounts (lanc.heliohost and luizmax.heliohost). I do not remember the email I used to create them. What can be done? You can reactivate these accounts just so I can see the e-mail address used to create them, or tell me? In the first case I myself will delete the accounts: 'luizmax' and 'lanc'. Hope hear you. I located the email account luizmax8 (luizmax.heliohost), but when I tried to download the backup appeared the message: "This item may have been deleted or expired or you may not have permission to view it. For more information, contact the owner of the item" EDIT: I don't located the email account lanc (lanc.heliohost). This account is very important because the files stored on it.
Shinryuu Posted March 10, 2013 Posted March 10, 2013 Give me a little bit and I'll resend the luizmax backup, the lanc backup is the one that bounced back, I'll have to ask an admin what to do about that. EDIT: Alright, backup link resent to luizmax, I'll delete the pwma2012 backup now. 1
luizmax Posted March 10, 2013 Author Posted March 10, 2013 Dear Shinryuu, I received again the backup "luizmax8" and once again I could not download it. For some reason this is happening ... You can try to share with my email "contato@pwma.com.br"? Yes, of course! I am awaiting for I know that everything will be resolved. I trust in their competence. I ask only that does not spending many hours, because today still I need to put files "lanc" and "luizmax" in the air elsewhere. LOCAL GMT: 03:44 PM - Brazil. EDIT: Ok, pwma2012 backup I already downloaded
Shinryuu Posted March 10, 2013 Posted March 10, 2013 Ok, resent that one yet again, this time without using a shortened link, hopefully it'll work that way. 1
luizmax Posted March 10, 2013 Author Posted March 10, 2013 Ok. I received now. I try Oh God. The link no work !!! once again I could not download it EDIT: Please send me the backups to another location (Eg: google drive), or for my account "http://luizfilho.heliohost.org/." You can? THANK YOU!!
luizmax Posted March 11, 2013 Author Posted March 11, 2013 Download luizmax8 backup ready. You can now send the reactivation process of account 'lanc' for me to download the files. Thank you!
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