K_Rivers Posted February 23, 2013 Share Posted February 23, 2013 Please unsuspend my account. Username: kriversServer: Johnny (not positive on which server)Main domain: krivers.co.uk im not cuirrently sure why the account is suspended, probably due to inactivity to the cpanel.i assure you it is in use tho. Thanks Rivers Link to comment Share on other sites More sharing options...
Ice IT Support Posted February 23, 2013 Share Posted February 23, 2013 Your account was suspended for inactivity. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated. Link to comment Share on other sites More sharing options...
K_Rivers Posted February 23, 2013 Author Share Posted February 23, 2013 thanks for the quick replythis is the response the script gave me We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error. Link to comment Share on other sites More sharing options...
Shinryuu Posted February 23, 2013 Share Posted February 23, 2013 Your account shows as Active in the database and your domain is not showing the account suspended page so you should be able to log into cPanel. Kinda weird though. Please remember to login once a month. Link to comment Share on other sites More sharing options...
K_Rivers Posted February 23, 2013 Author Share Posted February 23, 2013 thanks a lot, much appreciated.i normally do remember, but i forgot this time it seems Link to comment Share on other sites More sharing options...
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