[Solved] Suspended: Krivers

[K_Rivers]

Please unsuspend my account.

 

Username: krivers

Server: Johnny (not positive on which server)

Main domain: krivers.co.uk

 

im not cuirrently sure why the account is suspended, probably due to inactivity to the cpanel.

i assure you it is in use tho.

 

Thanks

Rivers

[Ice IT Support]

Your account was suspended for inactivity. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew.

 

If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

 

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[K_Rivers]

thanks for the quick reply

this is the response the script gave me

We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error.

[Shinryuu]

Your account shows as Active in the database and your domain is not showing the account suspended page so you should be able to log into cPanel. Kinda weird though. Please remember to login once a month.

[K_Rivers]

thanks a lot, much appreciated.

i normally do remember, but i forgot this time it seems