ablaty2 Posted February 11, 2013 Posted February 11, 2013 Hi, I seem to be unable to login to my account. I received an inactivation notice on December 12, 2013, but I thought I re-activated my account. It looks like my site has been down since Feb. 6th, 2013. I tried re-activating it again and it said my account wasn't found or wasn't inactive. I also tried a password reset (in case I had the wrong password), but never got the reset email. Any help would be appreciated. Thanks,Alex
Shinryuu Posted February 11, 2013 Posted February 11, 2013 Would be nice to know your site and username to check, but have you perhaps tried clearing your cache. EDIT: Went gravedigging and found your domain name, it's indeed suspended and apparently not for inactivity so I suggest posting in the Queued And Suspended forum.
ablaty2 Posted February 11, 2013 Author Posted February 11, 2013 Would be nice to know your site and username to check, but have you perhaps tried clearing your cache. Already cleared the cache... Didn't fix anything. My username is ablaty and my site is 10stoptours.com
Ice IT Support Posted February 11, 2013 Posted February 11, 2013 Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
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