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Posted

Cpanel username: izeln

Server: stevie.heliohost.org

 

However my ftp server is johnny, i think because I had registered this account previously for johnny but then It has been disabled because I wasn't able to login from heliohost.org due to restricted address in my network, so after one month I wasn't able to use my heliohost account. I renewed it few months ago and decided to use stevie this time. My account got activated and Im able to use the cpanel but I cannot login to the ftp server even when I change it from the cpanel.

Posted

For FTP the server you use in a client is the domain name of your site and user accounts that you create take the form of an email address: user@yoursite.com; whether you're on Johnny or Stevie is irrelevant and you can't change which server is hosting your site through cPanel.

Posted

That is due to your account being queued. I do not know why it is queued, please wait for an admin to respond to your topic in Suspended and Queued Accounts.

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