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Posted

Hi. I had my account suspended and reactivated it. I can connect to my cPanel correctly. The account was on Johnny.

 

What I can't do is see my index.jsp page; when i try to connect to it, I only see the jsp code, it seems java is not active.

 

Please help me.

 

My info:

a. HelioHost username: infopar

b. server my account is on: Johnny

c. my HelioHost main domain: infopar.heliohost.org.

 

Thanks

Posted

Following the massive johnny downtime in october accounts that become inactive will lose their java to minimize the strain on johnny, you can request to have java reinstalled though.

 

Also we will be automatically removing java support from all accounts that become suspended due to inactivity. As a reminder, if you don't log into your account at least once every 30 days it will be flagged as inactive.

 

http://www.helionet.org/index/topic/13508-java-upgrade/

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