legacie Posted October 25, 2012 Posted October 25, 2012 Server :johnny Username:legacie Domain :www.legacysystems.com.ar Account suspended. Please I need the reactivation. Thank you in advance Mariano
legacie Posted October 26, 2012 Author Posted October 26, 2012 Dear Ice , it is not the cache , l'm trying to reset my password because l can get in cpanel , and in the reset process l get a message saing that my account is suspended. Thank you in adavance
Shinryuu Posted October 26, 2012 Posted October 26, 2012 You can't login to your cPanel currently because Johnny is offline, try logging in when this doesn't say [down] http://www.heliohost...rver_load_j.gif like now. Before posting check your website's homepage, if it show's an account suspended page then post on here, if it takes a long time to load or doesn't load at all then Johnny is down and you'll have to wait for it to come back up. Whilst your hosting server is down the reset password script can't access your account details either so it gives an account suspended response, even though your account is not on suspension.
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