HelioHost Posted October 2, 2012 Posted October 2, 2012 As you may have noticed Johnny did not immediately come back online after the filesystem scan was completed. In fact during his automated bootup process the exact same unresponsiveness happened again. Recognizing what was happening the Heliohost administrators quickly issued another Charlie reboot to keep Cody online as much as possible while the issue on Johnny is diagnosed and corrected. At this time basic Johnny services are online including mail service, but it will still probably be a few hours before Johnny is fully functional. Please be patient while the admins scour the logs files to figure out what went wrong in the first place. Rest assured that at this time there seems to be no data loss for any of the user accounts. Once again our deepest apologies for the extended downtime. Once Johnny is fully functional another news post will be created to let you all know.
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