ariheidi Posted September 18, 2012 Share Posted September 18, 2012 a. username: ariheidib. server: stevie (I think)c. domain: ariheidi.heliohost.org I just noticed my account has been suspended. I think its because inactivity but when I visit http://www.heliohost.org/home/support/scripts/renew I get this error message: "We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." Thanks in advance. Link to comment Share on other sites More sharing options...
Ice IT Support Posted September 18, 2012 Share Posted September 18, 2012 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. Link to comment Share on other sites More sharing options...
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