jopi Posted September 1, 2012 Share Posted September 1, 2012 Username : jopiMain domain : http://secondhand.heliohost.orgServe name : johnny Get this error when try to reactivate;"We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." I have cleared my browser cache. Please reactivate, thanks Link to comment Share on other sites More sharing options...
Ice IT Support Posted September 1, 2012 Share Posted September 1, 2012 The ModeratorCP lists that account as inactive, and unless things are out of sync with WHM the renew script should work. Link to comment Share on other sites More sharing options...
jopi Posted September 1, 2012 Author Share Posted September 1, 2012 I have tried the renew script several times but return the following statement; We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error. Link to comment Share on other sites More sharing options...
jopi Posted September 1, 2012 Author Share Posted September 1, 2012 Thank you...The account is now activated and working Link to comment Share on other sites More sharing options...
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