[Solved] Suspended: Jopi

[jopi]

Username : jopi

Main domain : http://secondhand.heliohost.org

Serve name : johnny

 

Get this error when try to reactivate;

"We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error."

 

I have cleared my browser cache.

 

Please reactivate, thanks

[Ice IT Support]

The ModeratorCP lists that account as inactive, and unless things are out of sync with WHM the renew script should work.

[jopi]

I have tried the renew script several times but return the following statement;

 

We're sorry, but we either could not find that account in the database,

or it is not listed as inactive.

Please contact an administrator if you feel this message is in error.

[jopi]

Thank you...

The account is now activated and working