[Answered] Sending An Email Error

[matthewhalos]

Hi!

 

I am trying to send an email using a newly created email account, but there is an error.

 

Here is the said error:

 

[sMTP: Invalid response code received from server (code: 550, response: Authentication failed)]

 

 

Anyone knows how to resolve this problem?

 

 

Thanks!

[Ice IT Support]

How are you sending the email? Webmail, email client, PHP script, etc.?

[matthewhalos]

Hi!

 

I am sending the mail through a webmail, particularly, Horde.

 

 

Thanks!

[matthewhalos]

Hi!

 

May I know if do you have any ideas on this problem?

 

 

Thanks!

[Tjoene]

Does this problem also occur on the other webmails?

[matthewhalos]

Hi!

 

Thank you for your assistance.

 

I have already resolved the problem.

 

I have just added a new webmail account.

 

 

Thanks!