jeecare Posted August 23, 2012 Share Posted August 23, 2012 I couldn't access my account on johnny.. i couldn't login to cpanel . or thru' FTP too.. MY user name is : jeecare . I have tried password reset . but the activation code which came in the email having no reaction. Nothing comes. Its urgent for me.. i din't have backup also.. 1 Link to comment Share on other sites More sharing options...
Ice IT Support Posted August 23, 2012 Share Posted August 23, 2012 Your account is listed as inactive in our database. Please use http://heliohost.org/home/support/scripts/renew to renew your account. Link to comment Share on other sites More sharing options...
jeecare Posted August 23, 2012 Author Share Posted August 23, 2012 Hi .. i clicked the link , made the site renewed . But still jeecare.com shows account suspended page. and also i couldn't log on to my cpanel using my password. Reset password din't work . Confirmation code email not coming instantly. and i need to login to my cpanel soon as possible. PLEASE HELP/.. Link to comment Share on other sites More sharing options...
Ice IT Support Posted August 23, 2012 Share Posted August 23, 2012 Please clear your cache. Link to comment Share on other sites More sharing options...
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