hakau Posted August 17, 2012 Posted August 17, 2012 Hi Admin, my account hakau.com and loginid: hakau seems to be suspended and domain not list in DNS server. Could you give me advice for this situation. Thanks
Tjoene Posted August 17, 2012 Posted August 17, 2012 That username and/or domain is not located on our system. Most likely it was deleted due to inactivity. Feel free to create a new account and restore any backup data you may have, because Heliohost does not keep any backups of your data once your account has been deleted. We apologize for the inconvenience, but we have to automatically delete inactive accounts to make room for users who are still active otherwise our servers would soon be overloaded. To prevent this from happening again in the future don't forget to log into your account at least once every 30 days.
hakau Posted August 17, 2012 Author Posted August 17, 2012 Thanks Tjoene. I will pay more attention to the web activity.
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