torels2 Posted July 24, 2012 Share Posted July 24, 2012 My account was deleted something like 2 months ago because of inactivity, and I wanted to renew itI used the renew script, but I got this error message "We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." thanks in advance Edit:domain: torels.co.ccserver: Stevieusername: torels Link to comment Share on other sites More sharing options...
Byron Posted July 24, 2012 Share Posted July 24, 2012 You'll need to re-register your account all over again. The renew script doesn't work for deleted accounts. Link to comment Share on other sites More sharing options...
anush Posted July 24, 2012 Share Posted July 24, 2012 You must have renewed it when u received the email. Helio host does not keep backups, Think you have all your data backup. Link to comment Share on other sites More sharing options...
torels2 Posted July 25, 2012 Author Share Posted July 25, 2012 But if I try and signup with that username I get an error :/ Link to comment Share on other sites More sharing options...
Byron Posted July 25, 2012 Share Posted July 25, 2012 You don't happen to have another account with us do you? if not then try another username. Link to comment Share on other sites More sharing options...
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