AllShop41 Posted July 15, 2012 Posted July 15, 2012 a. My HelioHost username: AllShop.b. The server my account is on: Johnny.c. My HelioHost main domain: http://www.allshop41.co.cc/ A few moments ago I got this message: "Either we could not find that account in the database, or it has already become active. If you're seeing an "Account Queued" page, please wait an additional 24 hours. If you aren't seeing anything, please refresh your browser's cache." I do not see "Account Queued" page and I refreshed my browser's cache. My main question is: what is wrong/what I`ve done wrong and how to fix it/how I can fix it? I also wonder how to start using cPanel to upload the website (from where should I get "username" and "password")?
Byron Posted July 15, 2012 Posted July 15, 2012 You need to wait at least 24 hours after you register before your site will become active. You can login to your cpanel through the link below: http://johnny.heliohost.org:2082/frontend/x3/index.phpcp make sure to use ALL lowercase for your username and password.
AllShop41 Posted July 15, 2012 Author Posted July 15, 2012 Thank You for answer. Oh, so I had to use lowercase for username when I was signing up...How can I change my heliohost username now? Oh, I just typed in my username in lowercase and it worked!Thank You byron and Krydos for fast help!
Byron Posted July 15, 2012 Posted July 15, 2012 I don't think you can have uppercase in a username. Is it really that important?
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