alfred78 Posted July 9, 2012 Share Posted July 9, 2012 HelioHost username: y7fGOuAeThe server account is on: JohnnyHelioHost main domain: kns.heliohost.org Hello! I have registered several days ago and can not login into cPanel yet. cPanel login page shows "The login is invalid".The script "heliohost.org/home/support/scripts/status" says that account has already become active. The domain "kns.heliohost.org" is responding (there are no "Account Queued" page shown). Thanks in advance. Link to comment Share on other sites More sharing options...
Byron Posted July 9, 2012 Share Posted July 9, 2012 You should login with all lowercase. So your username would look like this: y7fgouae. Your password also in lowercase. Link to comment Share on other sites More sharing options...
alfred78 Posted July 9, 2012 Author Share Posted July 9, 2012 byron, I have done all as you said, and now I can log in into cPanel. Thank you very much! Will usernames and passwords with uppercase allowed in future? And what maximal password length may be? Link to comment Share on other sites More sharing options...
Byron Posted July 9, 2012 Share Posted July 9, 2012 Probably not on the the uppercase i the future. If cpanel doesn't give you a maximum length, then maybe there isn't one? Link to comment Share on other sites More sharing options...
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