robertabranca Posted June 18, 2012 Posted June 18, 2012 Hello, I have been unable to login to cPanel. My username is either robertabranca, or trustedlibrarian -- I'm embarassed to say I forget which one I used for cPanel and which one I used for my heliohost account. Either way, the username and password isn't recognized. I tried sending a request for a new password, but the email never appeared. Roberta Branca
Byron Posted June 18, 2012 Posted June 18, 2012 I'm not seeing anything under those usernames. What's the domain name?
robertabranca Posted June 19, 2012 Author Posted June 19, 2012 yourtrustedlibrarian.net Someone sent me my username yesterday, and I was able to log into cpanel but today the login is "invalid." I tried resetting my password again, but I never received an email to complete the reset.
Byron Posted June 19, 2012 Posted June 19, 2012 Okay I've reset your password. Check your gmail account for the email.
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