robertabranca Posted June 18, 2012 Share Posted June 18, 2012 Hello, I have been unable to login to cPanel. My username is either robertabranca, or trustedlibrarian -- I'm embarassed to say I forget which one I used for cPanel and which one I used for my heliohost account. Either way, the username and password isn't recognized. I tried sending a request for a new password, but the email never appeared. Roberta Branca Link to comment Share on other sites More sharing options...
Byron Posted June 18, 2012 Share Posted June 18, 2012 I'm not seeing anything under those usernames. What's the domain name? Link to comment Share on other sites More sharing options...
robertabranca Posted June 19, 2012 Author Share Posted June 19, 2012 yourtrustedlibrarian.net Someone sent me my username yesterday, and I was able to log into cpanel but today the login is "invalid." I tried resetting my password again, but I never received an email to complete the reset. Link to comment Share on other sites More sharing options...
Byron Posted June 19, 2012 Share Posted June 19, 2012 Okay I've reset your password. Check your gmail account for the email. Link to comment Share on other sites More sharing options...
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