[Solved] Suspended: Megarede

[megarede]

a. HelioHost username: megarede

b. Is on Stevie server

c. my domain is megarede.heliohost.org

 

Hello, its the second time it happens, i think the heliohost is with an bug or something equivalent. I'm really sorry for this, please i need my account, i have important files, when i try to acess after my unsepend, it says i was banned again, my friends cant to acess the site too. Please help me and really sorry for this inconvenience, i already cleaned the cache, i cant acess cpanel and mysql.

 

Thanks

[Byron]

Reason for suspension:

 

Causing high MySQL load: Query SELECT * from item_template took 168 seconds, etc.

 

Okay I've unsuspended your account. Refresh your cache if you still see the suspension page.

 

[megarede]

i dont think so, i cant to acess cpanel and navicat, site is off too... i need to wait?

[Byron]