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Posted

a. your HelioHost username = johne5 or johne5s

b. the server your account is on = johnny

c. your HelioHost main domain = johne5.com

 

I did not login once a month, so i know that's why it got queued.

 

But I can't even log in to the cpanal. the system will not email me a password reset. cpanal login tells me it my username is not in the database.

 

thank

John

Posted

Your account has been deleted because you failed to login every 30 days. It's automatic. Feel free to create a new account if you like.

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