brumpj Posted April 16, 2012 Posted April 16, 2012 your HelioHost username: brumpjthe server your account is on: Johnnyyour HelioHost main domain: transmission.heliohost.org Not sure what has happened to the site but would really like the files, not so worried about re-hosting ( but that would be nice too!)
Tjoene Posted April 16, 2012 Posted April 16, 2012 I can't find your account in the database.It seems it got deleted. Could it be you forgot to log in every 30 days? Feel free to create a new account if you like.
brumpj Posted April 16, 2012 Author Posted April 16, 2012 So is there no way of getting the files back? I hadn't realised it had been 30 days, is there no warning system before deletion?
anush Posted April 16, 2012 Posted April 16, 2012 Sorry brumpj as far as we know heliohost does not keep back up of files you are supposed to keep you own backups, if u dont login to cpanel every 30 days the account will be cancled and cannot be recovered. Sorry,try to login in every 30 days when u start a new account.
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