Thunderbird Email Setup

[EnlightenedShadow]

Hey guys. Rather new here and looking to get my blog rolling. I really like this host and everything you guys are doing. I'm trying to setup my email with Thunderbird. I keep getting this lovely little error: "Sending of password did not succeed. Mail server mail.threefatasses.info responded: Login failed."

 

I have searched the forums for similar issues but nothing I have found has helped. Here is what I have done. In Cpanel, I created a new email account: enlightenedshadow@threefatasses.info with my password. All went well. Then I went to Thunderbird and started to create my account there. I entered my email/password and it found all the servers just fine. But I get that error listed above and can go no further.

 

If anyone knows why this is happening or knows of a Rookie mistake I am making, please let me know!

 

Thanks in advanced.

[EnlightenedShadow]

Only 10 views and no replies? I was under the impression that Heliohost was very good about their forums and support. Don't get me wrong, I am happy with the service and all and I'm not complaining. I just thought that there would be at least one reply by now...

[EnlightenedShadow]

Actually... I just seen that my default email account is enlight@threefatasses.info and that went into Thunderbird fine. Do we not get extra mail accounts even though cpannel let me create one?