Cheung Tat Ming Posted March 9, 2012 Share Posted March 9, 2012 I am new to helionet, i have aquestion. Do helionet remove the account if nobody access the site in a period? if yes, how long is it? Quote Link to comment Share on other sites More sharing options...
Brother Hassan Posted March 9, 2012 Share Posted March 9, 2012 Yes.You have to log into your Cpanel once a month, Quote Link to comment Share on other sites More sharing options...
viclou Posted March 10, 2012 Share Posted March 10, 2012 You need to log into cPanel once every 30 days... that's the only restriction.<b>If you make sure to log into heliohost once every couple of days, you're gonna be all good to go!</b> Quote Link to comment Share on other sites More sharing options...
anush Posted March 10, 2012 Share Posted March 10, 2012 There no count on visitors to site, you only have to login to cpanel once every30 days Quote Link to comment Share on other sites More sharing options...
Tjoene Posted March 10, 2012 Share Posted March 10, 2012 Your account will only be deleted if you break the rules or if you don't log in every 30 days. Quote Link to comment Share on other sites More sharing options...
WarStalkeR Posted March 12, 2012 Share Posted March 12, 2012 Sorry for question, if my account was deleted, Is there any way to restore files (it was about 60 MB total used) that were on it (I didn't done any backups)?I'm just serving in military and was absent for 40~ days not so long ago, well and then I discovered that my server account was deleted. It will be really great If there is any way to restore files, which I've used there. Quote Link to comment Share on other sites More sharing options...
anush Posted March 12, 2012 Share Posted March 12, 2012 WarStalkeR there is no solution for your problem as far as i know. but if it is suspended due to inactivity admins can un-suspend your account Quote Link to comment Share on other sites More sharing options...
anush Posted March 12, 2012 Share Posted March 12, 2012 WarStalkeR there is no solution for your problem as far as i know. but if it is suspended due to inactivity admins can un-suspend your account Quote Link to comment Share on other sites More sharing options...
Brother Hassan Posted March 12, 2012 Share Posted March 12, 2012 Sorry for question, if my account was deleted, Is there any way to restore files (it was about 60 MB total used) that were on it (I didn't done any backups)?I'm just serving in military and was absent for 40~ days not so long ago, well and then I discovered that my server account was deleted. It will be really great If there is any way to restore files, which I've used there.No solution. For the next time, try opening your Cpanel on your mobile to keep your account active. Quote Link to comment Share on other sites More sharing options...
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