Hosting Account Clean Up And Expire Period?

[Cheung Tat Ming]

I am new to helionet, i have aquestion.

 

Do helionet remove the account if nobody access the site in a period? if yes, how long is it?

[Brother Hassan]

Yes.

You have to log into your Cpanel once a month,

[viclou]

You need to log into cPanel once every 30 days... that's the only restriction.

<b>If you make sure to log into heliohost once every couple of days, you're gonna be all good to go!</b>

[anush]

There no count on visitors to site, you only have to login to cpanel once every30 days

[Tjoene]

Your account will only be deleted if you break the rules or if you don't log in every 30 days.

[WarStalkeR]

Sorry for question, if my account was deleted, Is there any way to restore files (it was about 60 MB total used) that were on it (I didn't done any backups)?

I'm just serving in military and was absent for 40~ days not so long ago, well and then I discovered that my server account was deleted. It will be really great If there is any way to restore files, which I've used there.

[anush]

WarStalkeR there is no solution for your problem as far as i know. but if it is suspended due to inactivity admins can un-suspend your account

[anush]

WarStalkeR there is no solution for your problem as far as i know. but if it is suspended due to inactivity admins can un-suspend your account

[Brother Hassan]

Sorry for question, if my account was deleted, Is there any way to restore files (it was about 60 MB total used) that were on it (I didn't done any backups)?

I'm just serving in military and was absent for 40~ days not so long ago, well and then I discovered that my server account was deleted. It will be really great If there is any way to restore files, which I've used there.

No solution. For the next time, try opening your Cpanel on your mobile to keep your account active.