go-consult Posted March 8, 2012 Posted March 8, 2012 a. go-consult b. johnnyc. www.go-consult.co.uk My account has been suspended ? My website is down ??Why ? Please reactivate ASAP Gerry@go-consult.co.uk thanks 1) Create a new topic named "Suspended: hh_username", replacing hh_username with your HelioHost username2) In your post, include the following information:a. your HelioHost usernameb. the server your account is onc. your HelioHost main domain
anush Posted March 8, 2012 Posted March 8, 2012 you account is not suspended it is queued it will take 24 hours to get up. you can check that after 24 hours. if you still find this try clear you cache
go-consult Posted March 9, 2012 Author Posted March 9, 2012 Hi I still cannot access my account - no cpanel login or website or admin :-)Can sysop please activate its been more than 24 hours cheers Gerry
Tjoene Posted March 10, 2012 Posted March 10, 2012 Did you forget to log in every 30 days?Looks like your account has been deleted. Can't find it in the database.
go-consult Posted March 10, 2012 Author Posted March 10, 2012 I did not forget to log in every 30 days But you have deleted it ??? I had a serious amount of work in the website ..... :-(Can you reinstate the account??? Gerry
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