k2woo Posted February 20, 2012 Share Posted February 20, 2012 Was working fine by accessing from Zimbra (similar to Outlook). Am able to access my cPanel, but Zimbra is not synchronizing with your server. It works with my other email accounts, so it's not something on Zimbra's side. I recently changed the A name to point to a Tumblr site, but have not changed the nameservers. Don't believe this should be the problem though. Any help you can provide will be appreciated. confused,Keith Quote Link to comment Share on other sites More sharing options...
k2woo Posted February 21, 2012 Author Share Posted February 21, 2012 Did a little more investigating. It seems I am able to send email, but not receive. My domain is ecurrentz.com, and when I change the incoming mail server from mail.ecurrentz.com to stevie.heliohost.org, my email client is able to synch with your server, but still not getting my email. Please help!! keith Quote Link to comment Share on other sites More sharing options...
Ice IT Support Posted February 27, 2012 Share Posted February 27, 2012 Does zimbra require you to set an mx entry to point to their servers? This is most common for services such as Google Apps. However, if zimbra connects to HelioHost through POP/IMAP, then the A record needs to be changed back to HelioHost. Quote Link to comment Share on other sites More sharing options...
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