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Posted

Hello,

A few hours I've registered an account here and then on HelioHost. After that I received a HelioNet activation message. Now I received an HelioHost Account Error. I've registered one more time with the same result. In this error messages there is nothing about what I'm doing wrong. So what I'm doing wrong?

 

Login: kkf

Domain: kkf.heliohost.org

 

Thanks in advance.

Posted

This is a strange error. Does the HelioHost Account Error message display any form of detail about the error? Also, have you had an account before with HelioHost in the past?

Posted

This is a strange error. Does the HelioHost Account Error message display any form of detail about the error? Also, have you had an account before with HelioHost in the past?

 

I got that error to when I was making an account on Stevie (2 days ago) I didn't not get any error. (I was allowed to make a account on stevie, I also have an account on johnny)

Url: http://ajjt1.heliohost.org

Here is the error.

Dear ajjt1,

Your hosting account at HelioHost has encountered an error during installation. The error is:

 

Please visit http://www.heliohost...ipts/signup.php and try to signup again.

Regards,

HelioHost Staff

Posted

I got that error to when I was making an account on Stevie (2 days ago) I didn't not get any error. (I was allowed to make a account on stevie, I also have an account on johnny)

Url: http://ajjt1.heliohost.org

This is probably a part of the issue. The administrators need to give the Ok to create an account on the other server. If they already have, then try creating an account with a different username and URL.

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