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Posted

In your post, include the following information:

a. your HelioHost username

stgeorge

b. the server your account is on

stevie

c. your HelioHost main domain

stgeorge.heliohost.org

 

HelioHost Account Suspended

 

Ahoy! You're seeing this page because we, HelioHost, have been forced to suspend this site. This may be because:

 

The account was taking up too many system resources.

Because HelioHost is a free webhost, we have many accounts on our servers. If one account is using too many resources it slows down the server for everyone. Therefore, we are careful to suspend any account that is using more than its fair share of CPU cycles and memory. Note that more often than not, a HelioHost account's overuse is caused by running cron scripts too often. Other causes include running resource-intensive scripts, such as proxy software.

 

The account has become inactive.

If the control panel of a HelioHost-hosted website is not accessed for a period of one month, the account is declared abandoned. If you are the webmaster of the site, you can visit this page to reactivate your site.

 

The webmaster broke the Terms of Service

The Terms of Service is a list of rules which the webmaster agrees to follow when signing up for an account. This list disallows, among other things, the use of this account to host pirated material, pornography, or illegal activities of any kind as defined by the State of Washington and the United States of America.

 

The hits on the account websites are low and there is nothing abnormal with the Joomla 1.5.x installation.

 

I last downloaded a backup on 9th Feb '12 so it is not as if I am not logging into cPanel

 

The TLD is purely a building trades directory offering no download.

 

One problem I did have was that someone used a 'recommend this site' component to send spam e-mails.

I was notified by the component as it was happening and immediately logged in, banned the IP and disabled the component.

In fact after this was done I disabled the component in all Joomla installations I have.

I could give you the e-mails if there is a wish to ban this User from the Heliohost network, but cannot access cPanel to get them.

Posted

Your account was suspended for sending too many emails.

 

Ok I've unsuspended your account. Refresh your cache if you still see the suspended page.

Guest
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