alzahraa Posted February 15, 2012 Posted February 15, 2012 I'm told that domain changed in database but really not changed my new domain name ekraa.infoplease help me
anush Posted February 15, 2012 Posted February 15, 2012 the domain is pointing to heliohost name servers there is nothing wrong with that i think support admin can only help you wish you get this solved soon
alzahraa Posted February 15, 2012 Author Posted February 15, 2012 thanks anushhow can i contact the admin ?to pay attention on that
anush Posted February 15, 2012 Posted February 15, 2012 alzahraa as far as i know the admins are busy persons , since helio network is non profit they to take care of their job. Don't worry any one among the 8 moderating team will check this forum daily, and will try to solve it if he cannot they will report to root admin ( there is nothing he cannot solve) , you will get the status of you request within few hours since admins are in us and uk it is still night wait till sun comes up.
Wizard Posted February 15, 2012 Posted February 15, 2012 I don't understand your issue. Are you saying you tried to add a domain and it failed? Please provide more details.
Tjoene Posted February 16, 2012 Posted February 16, 2012 He tried to change his main domain to ekraa.info, and it changed to that domain in the database.But the seems that it isn't changed, since the new domain doesn't work and the old domain (alzahraa.info) still points to his account.
Tjoene Posted February 20, 2012 Posted February 20, 2012 Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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