pebble Posted February 13, 2012 Share Posted February 13, 2012 Username: pebbleServer: StevieDomain: pebble.heliohost.org Haven't been able to login via the HelioHost homepage for several days. Deferred reporting it because of the notice "Stevie Down for Maintenance", and the Server Status icon for Stevie is red. Today, instead of being redirected to the cPanel login, a pop-up displays with the message "We're sorry, but we could not find that username in the database" is displayed. Has this account been suspended? Please could you reinstate it. Thanks. Link to comment Share on other sites More sharing options...
Byron Posted February 13, 2012 Share Posted February 13, 2012 You should have reported it as soon as you couldn't login. It seems your site has been deleted because you failed to login every 30 days. Feel free to create a new account if you like. Link to comment Share on other sites More sharing options...
viclou Posted February 14, 2012 Share Posted February 14, 2012 Just remember to login to heliohost at least every 30 days! Good luck! Link to comment Share on other sites More sharing options...
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